National University of Singapore (NUS)

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Operating hours: Mon to Thurs, 8.30am to 6pm and Fri, 8.30am to 5.30pm (Counselling Services) | 24 hours (Lifeline NUS) Address 20 Lower Kent Ridge Road Level 1, Singapore 119080 Contact: 6516 2376 Contact: 6516 7777 Website:

At the University Counselling Services (UCS), the counsellors offer students short-term individual counselling. During the first session, the students and their counsellors will determine the students’ needs and collectively decide a treatment plan to work towards.

The number of counselling sessions required varies. Sometimes, concerns are managed within a session or two while others may require further appointments. If long-term or specialised care is required, the counsellors will assist students with the appropriate referrals. Counselling services and programmes are free to all students.

Students facing psychological emergencies can walk in during office hours for a same-day appointment. UCS also provides a 24-hour hotline if students are facing life-threatening psychological emergencies. This hotline is managed by counsellors and is available by dialling 6516 7777.